How to encourage and help your community to contribute to your developer documentation? In our session at Write The Docs Prague 2020, we showed you various — fully remote — processes platformOS developed to help community members contribute content and code to our UKTC Award-winning developer portal.

Processes

• How we developed a fully remote editorial workflow that everyone can be a part of (developers, writers, product owners, etc.)
• Why we follow the docs as code approach and how we implemented it through GitHub
• How we facilitate the contribution of code and content
• How we continuously improve contributor experience and reward contributions

Tools

• How we iteratively developed our Documentation Style Guide and how we use it
• How we help contributors by providing templates for specific types of content (concept topics, tutorials, etc.)
• Why we chose the Markdown format and how we use it

Communication

• How we communicate with community members
• How we collect and use feedback from our community for all aspects of our documentation (content, design, navigation, etc.)
• How we encourage people to write who are otherwise not confident in their writing skills or don’t enjoy writing

Find all talks and lightning talks from Write The Docs Prague 2020 here.