We are thrilled to announce that our Director of Documentation, Diana Lakatos, has been honored with the UK Technical Communication (UKTC) Merit Award for her book, “Crafting Docs for Success: An End-to-End Approach to Developer Documentation.” This recognition from the prestigious Institute of Scientific and Technical Communicators (ISTC) underscores the dedication and expertise that Diana brings to platformOS, making us all incredibly proud.

About the Award

The UKTC Merit Award honors exceptional contributions to technical communication. Diana’s book stood out to the judges for its comprehensive approach to developer documentation, blending theory with practical insights and offering a clear path for technical writers to follow in crafting accessible and effective documentation.

Here’s what the judges had to say:

“The book is a well-structured, detailed guide that demonstrates an exceptional understanding of the developer’s needs, offering an end-to-end framework that can be easily adapted by organizations looking to improve their technical documentation processes.”

“It was incredible to read that this book came into existence from feedback they received from these awards in 2019! Absolutely amazing.”

2024 UKTC Merit Award - Crafting Docs for Success

This feedback is a testament to Diana's consistent thoroughness and quality in her writing and contributions to platformOS.

The Importance of Developer Documentation

At platformOS, we understand the critical role of clear and well-structured documentation in the developer ecosystem. Whether it’s onboarding new developers, assisting teams in navigating complex APIs, or ensuring seamless product integration, high-quality documentation is the backbone of a strong developer experience.

Crafting Docs for Success aligns perfectly with our philosophy of providing functional products and empowering developers with the tools and resources they need to thrive. Our partners rely on us to deliver innovative solutions and support them with thorough, easy-to-follow guidance that ensures success across their teams.

About the Book: Crafting Docs for Success

Diana’s book explores every aspect of documentation, from planning and structuring, to writing, editing, and maintaining docs long-term. The book has already garnered attention within the technical writing community for its clarity and utility.

Paul Ballard praised the detailed process:

“Crafting Docs for Success is an excellent resource for all audiences involved in technical communication. Newcomers will benefit from a comprehensive overview of each stage in the portal creation process, while seasoned veterans can use the book to elevate their current and future projects.”

Bob Watson also commented:

“As a bonus, you also get a thorough and complete technical writing reference about the journey she and her team undertook while developing the docs-as-code documentation for platformOS.”

The feedback underlines the book’s value to the developer community. It provides detailed examples and a step-by-step approach that stands as a great example of what can be achieved through thoughtful, comprehensive guidance.

We encourage everyone, especially those in the developer and tech writing communities, to check out the book and explore how it can elevate their documentation practices.

What’s Next for Diana and platformOS?

We are happy to continue working with Diana, as her award-winning insights help shape our efforts at platformOS. This achievement only strengthens our commitment to delivering best-in-class documentation that supports our products and empowers the developers who use them.

You can read the official announcement of the UKTC Merit Award on the ISTC website.

Once again, congratulations to Diana Lakatos— we couldn’t be prouder!